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Microsoft Windows - E-mail Setup - Outlook Express

Trouble Shooting Outlook Express

Outlook Express Setup for Windows


Click Start scroll up and click Programs. Note if you have Windows XP you may not see Programs instead click on All Programs which is just above Start. Scroll through the list and click on Outlook Express. In most cases you will see the following screen if you do not simply do the following.
Click on the Tools menu at the top of your screen and a menu will appear.
Click on Accounts this will bring up the Internet Accounts Window
Click the tab at the top to the right of all which is Mail
Click the Add button to the right and a little menu will appear.
In this menu click on Mail. You will now see this screen.

Type YOUR full name in the white box.

Netscape 4.7
Netscape 6.0
Outlook Express

Microsoft
Windows 95/98
Windows ME
Windows 2000
Windows XP

Apple Macintosh
OS 8/9
OS X

Other
EZN Easy Internet CD
Server Information
Parental Control Software


Click NEXT
Type your new e-mail address in the white box. (All lower case)
NOTE: To insert the @ sign hold down the shift key on your keyboard and hit the 2 key.



Click NEXT
Incoming mail server is a POP3 server
Type in mail.mlode.com in the “incoming mail server” box
Type in mail.mlode.com in the “outgoing SMTP server” box



Click NEXT
Type your username in the white box next to “Account name”
(example: support@mlode.com User name would be “support”)
Type in your password in the second white box.
If you want to save the password so you don’t have to enter it in the future, check the box.



Do NOT check Log on using Secure Password Authentication (SPA)
Click NEXT
Now click Finish and you are done


 

Trouble Shooting Outlook Express

If you ever want to check your setting in Outlook Express then you would want to click on "tools" at the top and then go to "accounts" then you will see "mail.mlode.com" listed in the white box whatever your account name is set for. Over to the right you will want to click on the "properties" button to change or edit the settings.

After you click on the "properties" button then you will get a screen that let you change or edit the settings for your e-mail account. In the name line you should have the name of the person that is going to be using the e-mail address that has been setup then you will see a line that says e-mail address on that line is where you put your e-mail address. In the reply to address leave that blank unless when people click reply to a message you sent them you want that reply to go to a different email address.

On the "servers" tab is where you can edit the incoming and outgoing mail server settings and also the account name and password. If you are an Mlode customer then for the incoming and outgoing mail servers you should have "mail.mlode.com" and if you are a Lodelink customer for incoming mail you should have "pop.lodelink.com" and for outgoing you should have "smtp.lodelink.com"
The account name is the first half of your email address or the information before the @ sign.
The password should be what you gave us when you setup your, account retype if unsure.
You will also see an option that says "logon using secure password authentication" that option should not be checked. The final option you should not have checked is "My server requires authentication"

On the "connection" tab this is where you are going to find what dialer you would like Outlook Express to use when checking the mail. You can checkmark "always connection to this account using" and select the dialer below. If you are using Broadband or connecting via LAN then you would select Local Area Network.

On the "security" tab are your encryption options for Outlook Express.
These options will not need to be used or adjusted.
DO NOT play with these settings unless you know what you are doing.

On the "advanced" tab are the options for controlling how long it take for Outlook Express to give up when trying to download e-mail. You can also set options to leave your message on the mail server when you are downloading e-mail. This option is good if you check the same e-mail address from more than 1 computer. Remember if you download your e-mail with this option off it will delete them off of our server as you receive them and will only reside on your computer.

 

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